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Local, National & International Daily Delivery
Summer Flowers

Terms & Conditions

Delivery
  • We can deliver to all National and International addresses.
  • Same day delivery for Local and National orders if placed by 12:00 noon. Same day delivery for immediate Local area if placed by 2:00pm.
  • Please allow 2 working days for international orders.
  • Your delivery date will be confirmed as soon as possible after placing your order.
Supply
  • All Orders are subject to availability of flowers at the time of purchase.
  • We reserve the right to substitute flowers for other flowers of equal or greater value.
  • Every attempt will be made to deliver your order as shown.
  • Unless otherwise stated, bouquets exclude vases and containers.
  • All orders will normally be left at the delivery address. However, if there is no one to accept the order, it will be left with a neighbour. A card will then be left at the recipient's address to inform them of the whereabouts of the flowers.
  • Bouquets may be delivered in bud to ensure longer life.
  • We reserve the right to refuse to supply any individual or company.
Pricing
  • Our prices are shown in UK pounds (GBP) and online transactions will take place in this currency.
  • For Accounts, if invoiced, standard rate VAT is charged.
  • Every attempt is made to ensure that the prices shown are correct, but in the event of an incorrect price we will notify you and give you the opportunity to change or cancel your order.
  • Prices shown are for deliveries within the West Midlands area. For deliveries to other locations within the UK, and international locations, product prices may vary from those shown.
Delivery Charges
  • Local delivery charges start from £3.50 and go up to an appropriate amount depending on area.
  • For all National and International deliveries the charges start from £6.95.
  • The Delivery Charge will be clearly shown during the Checkout process.
Refunds
  • Refunds will only be offered under manager's discretion.
Credit Card Security
  • We accept payment by most major credit and debit cards, including Visa, Mastercard, Maestro and JCB.
  • To ensure total online security, Credit/Debit card payments are made utilising WorldPay secure online system, and we use a secure web server (https://) to ensure that your personal details are encrypted (Look for the Padlock symbol for safe buying).
Complaints
  • Any complaints must be notified to us within 2 working days; where all efforts will be made to rectify the situation as quickly as possible.
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OPENING HOURS
Monday to Saturday: 9:00am - 5:30pm
Sunday: Closed (Except for Peak Periods)
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