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Terms & Conditions
Delivery
- We can deliver to all National and International addresses.
- Same day delivery for Local and National orders if placed by 12:00 noon.
Same day delivery for
immediate Local area if placed by 2:00pm.
- Please allow 2 working days for international orders.
- Your delivery date will be confirmed as soon as possible after placing your order.
Supply
- All Orders are subject to availability of flowers at the time of purchase.
- We reserve the right to substitute flowers for other flowers of equal or greater value.
- Every attempt will be made to deliver your order as shown.
- Unless otherwise stated, bouquets exclude vases and containers.
- All orders will normally be left at the delivery address. However, if there is no one to accept the order,
it will be left with a neighbour. A card will then be left at the recipient's address to inform them of the
whereabouts of the flowers.
- Bouquets may be delivered in bud to ensure longer life.
- We reserve the right to refuse to supply any individual or company.
Pricing
- Our prices are shown in UK pounds (GBP) and online transactions will take place in this currency.
- For Accounts, if invoiced, standard rate VAT is charged.
- Every attempt is made to ensure that the prices shown are correct, but in the event of an incorrect price
we will notify you and give you the opportunity to change or cancel your order.
Delivery Charges
- For all National and International deliveries the charges start from £4.95.
Local delivery charges start from £3.50 and go up to £7.00 depending on area.
We will advise you of the exact amount as soon as possible after you have placed your order.
Credit Card Security
- We accept payment by all major credit and debit cards, including Visa, Mastercard, American Express, Solo
and Delta.
- To ensure total online security, after you have placed your online order, we we will contact you personally
by phone to obtain your credit or debit card details.
Complaints
- Any complaints must be notified to us within 2 working days; where all efforts will be made to rectify
the situation as quickly as possible.
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We accept all major credit cards and have TOTALLY Safe & Secure Ordering |
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| Superior Design ©
TJ Design |
Birthdays.
Make a birthday or anniversary a very special day with a fabulous birthday flower presentation.
You can also make the occasion even more memorable with an extra special gift of Chocolates, Balloons and a Teddy Bear.
Special Occasions.
You can celebrate all of your special occasions with a beautiful gift of flowers, balloons, chocolates or a Teddy Bear.
Don't forget New Baby, Retirement, Congratulations, Sorry, Thank You, Graduation, Get Well, Engagement and all the other occasions
which would be made just that much better with a beautiful gift of flowers.
Gifts.
An exquisite presentation of flowers always makes a truly delightful and appreciated gift.
Especially remember senior members of the family and friends, where a surprise arrangement of flowers would absolutely make their day.
Weddings.
We specialise in advising and designing the floral displays for your special day.
Please call us and come and see us, where we
can discuss how we can help.
We can advise you from the very start and also help develop your ideas.
What our customers say:
"Thank you very much for all your help for choosing the beautiful flowers I had for my wedding, they were absolutely gorgeous, I
couldn't have had or wished for anything better"
"Thank you for my flowers they were absolutely stunning".
Funerals.
Funeral tributes of all styles delivered throughout Birmingham.
All shapes and sizes.
We will also create Unique designs to your requirements.
Please call us for further information and expert advice.
We look forward to your call.
Balloons, Teddy Bears & Chocolates.
Give your flowers added lift with a helium filled surprise balloon.
Or let Teddy present your flowers for you.
Chocolates will round out your flower presentation.
All of these are always welcome for that extra delight and surprise.
